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WEBSITE PRIVACY AND DATA PROTECTION POLICY.
This Website Privacy and Data Protection Policy has been framed by DAUPHIN TRAVEL
MARKETING PVT LTD (HEREINAFTER REFERRED TO AS DTM) in compliance with the
provisions of the Consumer Protection Act, 2019 and Rules framed thereunder, Consumer
Protection (Direct Selling) Rules, 2021, Consumer Protection (E-commerce) Rules,
2020/2021, Information Technology Act, 2000 and the Digital Personal Data Protection Act,
2023, as amended upto date as on the 1st day of July, 2024.
1. WHAT INFORMATION WE COLLECT AND HOW WE USE IT:
DTM hereby declares that it complies with all the provisions applicable under the law of
the land to safeguard all your personally identifiable information on this website. The information that we collect on our website comes under two general categories-
a) Personally Identifiable Information
b) Aggregate Information
2. PERSONALLY IDENTIFIABLE INFORMATION
This refers to information that lets us know who you are or things specifically about you.
3. FOR WEBSITE VISITORS
You can browse our website without necessarily sharing any Personally Identifiable
Information. However, if you want to register with us, you may do so by voluntarily
providing your Personally Identifiable Information (name, address, email ID, and contact
number) to assist you with online registration and future product/service order
placement. We might also maintain a record of your contact information to help us
provide better services in case you contact us again.
4. PRODUCT ORDERS.
When you place an order on our website, Personally Identifiable Information (such as
name, contact info, order info, online payment details, and other transaction info) will be collected for processing and delivering your order. We may also provide certain
necessary order details to our logistic partners to complete the delivery of the order.
5. ONLINE PAYMENT INCLUDING CREDIT CARD DATA:
The Online Payment details including Credit Card Information collected for online
shopping is used only to process payments for the orders and, is not retained on our
website. The information is securely transmitted to the bank, and we store only the
transaction number and amount paid information provided by the bank or the online
payment service provider.
6. SURVEYS, FEEDBACK AND PROMOTIONS:
You may voluntarily provide Personally Identifiable Information to participate in
occasional surveys, feedback, user polls or to answer questionnaires. This information is
used by us to better our products and services. We may also use this information to
provide you with marketing and promotional material. If you do not wish to receive any
such material, you can adjust the setting for the same through a link provided in the
email communication or send us an email AT dtm.psc@gmail.com
7. AGGREGATE INFORMATION
a) This refers to information that does not distinguish you as a particular
individual.
b) This information includes your browser and operating system type, your IP
address, the URL (Uniform Source Locator) of the website that directed you to our
site, and any search terms you enter on our site. Such information is aggregated by
our web server to monitor the activities on the site and evaluate its performance. This
helps us improve the features and functions of the website to provide you with a
satisfactory user experience. We might compile, publish, store, collect, promote,
disclose, or use any Aggregate Information. We generally do not correlate any
Personally Identifiable Information with Aggregate Information. In case we do this, it
will be protected as per the terms mentioned for Personally Identifiable Information
in this Privacy Policy.
c) All your personally identifying information that you provide DTM, by way of
registering yourself as a retail customer or an independent business associate for
availing various services provided by us are no more than what would be required by
DTM for administrative and management purposes for providing you with efficient
and effective services and experience.
d) DTM respects every individual’s right to privacy and hence it is fully committed
to protecting your privacy too. DTM agrees to take every reasonable measure and due care of keeping such information of yours in strict confidentiality and to use
them only for the purposes and in furtherance thereof for which the same has been
disclosed by you and for legitimate business purposes. DTM shall not release such
information to any outside organizations, except to the organization/(s) which is a
sponsor of the event/service for which such information has been collected. DTM
shall be entitled to release the requisite personal information for the provision of
services to its third-party email service provider to send emails confirming
registration, purchases, payments etc. However, DTM reserves the right to disclose
such information if and when required by any court order or a summon or in
response to law enforcement and regulatory agency’s request.
8. PERSONAL AND NON-COMMERCIAL USE:
The right to use the DTM website is personal to you and is not transferable to any other
person or business entity. Each registration is for a single user only as per the terms and
conditions of online registration. We do not permit you to share your unique DTM
Tracking ID and Password with any other person or with multiple users on a network.
Furthermore, you shall use the DTM website, members’ section, DTM Notification and announcements section, and all its services and materials herein strictly for non-
commercial purposes only and not indulge in any business activities, other than those
provided by DTM.
9. USER MATERIAL AND CONDUCT:
a) You may send in your comments or any other general feedback and
submit suggestions, ideas, proposals, questions, or other information to the
management, wherever required or permitted, apart from the personal
information you provide to us during the online registration process. Your
information is defined to include any information you provide to us in the
registration process, in the feedback area or through any e-mail feature, solely
to enable DTM to use the information you supply us with, so that we are not
violating any rights you might have in your information, you hereby agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-
licensable right to exercise the copyright, publicity, and database rights (but no other rights) you have in your information, in any media now or known in
the future, concerning your information. DTM will only use your information
under this ‘user agreement’.
b) You represent and warrant that you own or otherwise control all of the
rights to the content that you may post or send to us, that the content is
accurate, that the use of the content you supply does not violate this policy,
rules and regulations and will not cause harm or injury to any person or
entity, and that you will indemnify DTM, its promoters, shareholders, partners, employees, and affiliates for all claims resulting from content you post or
supply to DTM. Kindly note, that DTM holds the right but not the obligation
to monitor and edit or remove any such activity or content. Further, DTM
takes no responsibility and assumes no liability for any content posted by you
or any third party. It is once again clarified that other than personally
identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this website will be considered non-
confidential and non-proprietary. We will have no obligations concerning such material.
c) We may collect the following personally identifiable information about
you:
✓ Full name including the first, middle, and last/ family name
✓ Gender and date of birth
✓ Contact details such as landline, mobile number & WhatsApp number, and
email ID
✓ Contact details such as postal address with PIN
✓ Bank Account details with a cheque image to transfer sales commissions
✓ PAN (Permanent Account Number)
✓ Aadhar Card
✓ Passport Size Photograph
✓ Nominee and the relationship with the nominee
✓ Financial information (like account or credit/debit card numbers)
✓ Other information as per our registration process.
d) We may also collect the following information:
✓ About the pages you visit /access
✓ The links you click on our site
✓ The number of times you access the page
✓ The number of times you have purchased on our website etc.
e) You are solely responsible for ‘Your Information’:
✓ ‘Your Information’ shall not be false, inaccurate, misleading or fraudulent.
✓ Shall not infringe any third party's intellectual property, trade secret, or
other proprietary rights or rights of publicity or privacy. It shall not be
defamatory, libelous, unlawfully threatening or unlawfully harassing.
✓ Shall not be indecent, obscene, or contain pornography or contain an
‘indecent representation of women’ within the meaning of the Indecent
Representation of Women (Prohibition) Act, 1986; seditious, offensive,
abusive, liable to incite racial or religious hatred, discriminatory, menacing,
scandalous, inflammatory, blasphemous, in breach of confidence, in breach of
privacy or which may cause annoyance or inconvenience which constitutes or
encourages conduct that would be considered a criminal offense, give rise to
civil liability, or otherwise be contrary to the law.
✓ Or shall not be or include material that is technically harmful (including,
without limitation, computer viruses, logic bombs, trojan horses, worms,
harmful components, corrupted data or other malicious software or harmful
data) or other computer programming routines that may damage,
detrimentally interfere with, diminish the value of, surreptitiously intercept or
expropriate any system, data or personal information.
✓ Shall not create liability for us or cause us to lose (in whole or in part) the
services of our ISPs or other suppliers; and that is like political campaigning,
religious messages, commercial solicitation, chain letters, mass mailings or
any form of ‘spam’; or that is illegal in any other way. DTM reserves the right
(but not the obligation) to remove or edit such content but does not regularly
review posted content.
f) You shall abide by all the notices and all the terms and conditions,
updated from time to time, contained and mentioned herein in this
agreement, in good faith and with due diligence and care.
g) You shall not use the DTM website, services, and/or materials therein for
any purpose that is unlawful or prohibited by these terms, conditions, and
notices. You shall not use the DTM website, services, and /or materials therein
in any manner that could damage, disable, overburden, and/or impair the
DTM website or any services therein or the network(s) connected to the DTM website and interfere with other user’s use and enjoyment of this DTM
website and/or services therein.
h) You shall not attempt to gain unauthorized access to any services on the
DTM website, other IBO’s virtual office, computer systems, or networks
connected to the DTM website through hacking, password mining, or any
other means. You shall not obtain or attempt to obtain any materials or
information by any means not intentionally made available to you through
the DTM website.
i) We shall fully cooperate with any law enforcement authorities or court
order requesting or directing us to disclose the identity or locate anyone
posting any material in breach of clauses or elsewhere. Please be aware that
even if you do not give DTM your real name, your web browser transmits a
unique IP address to us, which can be used by law enforcement officials to
identify you.
j) Certain sections of the DTM website may contain content/material
submitted by other users. DTM accepts no responsibility for the content,
accuracy, or conformity to applicable laws of such material. Part of the DTM
website may contain advertising/other material submitted to DTM by third
parties. Responsibility for ensuring that material submitted for inclusion on
this website complies with applicable laws is exclusively on the advertisers
and DTM will not be responsible for any claim, error, omission, or inaccuracy
in advertising material. DTM reserves the right to omit, suspend, or change
the position of any advertising material submitted for insertion. Acceptance of
advertisements on the DTM website, if any, will be subject to DTM terms and
conditions which are available on request.